Terms of Service
Confidentiality and Non Disclosure Agreements
PamySoft believes in ethical conduct of business and considers protecting the vital classified information received from client and built in to the project agreement.
We ensure very high-level protection of the data / code / know-how, received from our Customers while executing their orders. We are ready to sign Data Non-Disclosure Agreement both in this particular form or in any other format you provide.
Property Rights for Produced Materials
All materials, created by PamySoft in the course of project execution, e.g. software, source code, data structures, documentation, design options, etc., fully belong to the client unless agreed to separately. After project completion all materials are transferred to the client, and after he/she confirms the successful receipt, all electronic copies of this data will be purged unless instructed otherwise by the client.
PamySoft is flexible and ready to consider additional conditions pertinent to rights of ownership for produced materials.
Warranty and Product Maintenance
PamySoft takes care in delivering a high quality product that fully adheres to the specifications defined and approved by the client. Though the deliverables are tested at multiple levels by PamySoft and also accepted and approved by the client, there can be times when bugs occur after the final delivery is made. PamySoft offers to its clients 30 days (after the final delivery) testing and trial period under which all bugs found by the Customer are fixed free of charge. Even after expiration of this period, we might provide the clients short cost-free consultations on the project concerning source code, implementation etc.
PamySoft can offer paid support services for created products, like modification of the product and creation of successive versions, product setup, customization, and administration at the Customer's servers, end user support
PamySoft can provide a dedicated support team to support the product/software developed by us. The same developers who participated in the project development group carry out bug fixing and product support; therefore, such tasks are fulfilled with maximum speed and quality. The support can also be extended to providing the email and chat support to your customers. We can train our people to provide the back office support required to run the projects developed by us for you.
The payment terms are as per mutual agreement between PamySoft and the Client.
PamySoft requires that client make the requisite payments by wire transfer, Paypal, MoneyBooker, Western Union. The wire transfer details are different for various currencies in which the payment is being made and is made available to the client on project initiation. The wire transfer sender charges, if any, will have to be borne by the client.